Frequently Asked Questions
About AROMO
What is AROMO, and what makes the brand unique?
AROMO is the first Super Premium coffee brand aimed at the luxury market. Genuinely Brazilian, it is dedicated to transforming the experience of savoring coffee into something extraordinary. Each bean is carefully selected from Brazil's finest coffee-growing regions, reflecting tradition, craftsmanship, and sophistication. Our dedication to excellence ensures that every cup provides an unparalleled sensory experience.
What are AROMO's values and mission?
Our mission is to create sensory experiences that elevate coffee to the level of art. Every step of our process, from the meticulous selection of beans to the final delivery, is guided by an unwavering commitment to excellence and sophistication. We value sustainability, respect for the environment, and producer communities, always seeking to make a positive impact throughout the production chain.
Where are AROMO coffees produced?
Our coffees are cultivated in Brazil's most renowned regions, known for their ideal conditions for producing specialty coffees. We work closely with small producers who share our passion for artisanal cultivation, resulting in award-winning coffees that reflect dedication and care at every stage.
Quality and Production Process
How are AROMO's coffee beans selected?
We select high-quality coffee varieties, such as Red Catuaí, Yellow Bourbon, and Mundo Novo, known for their superior characteristics. Each plantation is chosen based on its ability to produce beans with unique attributes, ensuring a distinctive experience in every cup.
We work exclusively with small producers who share our passion for artisanal cultivation, resulting in award-winning coffees that reflect dedication and care. Our commitment to quality is evident at every stage of the production process.
What are the cultivation and harvesting processes for AROMO coffees?
Our coffees are grown in unique terroirs, where factors like soil type, altitude, and microclimate contribute to the exceptional quality of the beans. Sustainable practices, such as the use of organic fertilizers and regular pruning, are adopted to maintain plant health. Harvesting is done manually, ensuring that only fruits at the ideal ripeness are selected, preserving the integrity and flavor of the beans.
Sensory Profiles and Tasting Tips
What are the main sensory notes of AROMO coffees?
Each AROMO coffee variety possesses a unique sensory profile. Similar to fine wine, the sensory profile is defined by the coffee variety, its terroir, processing, roasting, and preparation, making each experience unique.
How can I best enjoy AROMO coffee?
To fully appreciate the flavors and aromas of AROMO coffees, we recommend:
- Preparation: Use quality mineral water and follow specific preparation instructions for each method, whether espresso, French Press, or Drip Coffee.
- Environment: Create a quiet environment, free from strong odors, to focus on the nuances of the coffee.
- Service: Preheat your cup to maintain the ideal temperature of the beverage.
- Appreciation: Before drinking, inhale the aroma of the coffee, take small sips, and let the liquid flow throughout your mouth, identifying different notes and sensations.
What preparation methods are recommended for each type of AROMO coffee?
We offer different coffee formats to cater to our customers:
- Capsules: Ideal for those seeking convenience without compromising quality. Compatible with Nespresso machines.
- Drip Coffee: Perfect for individual and quick preparation; simply add hot water to the individual filter.
- Beans: For enthusiasts who prefer to grind their coffee fresh, ensuring freshness and customization of preparation.
Each product comes with detailed preparation instructions to ensure the best possible experience.
Storage and Preservation
How should I store my AROMO coffee to maintain its quality and freshness?
To preserve the freshness and flavor of your AROMO coffee:
- Packaging: Keep the coffee in its original packaging, designed to protect against light, humidity, heat, and oxygen. Capsules can be stored in the AROMO Display Box to facilitate daily selection. For beans, after each use, ensure the packaging is well-sealed to minimize air exposure.
- Location: Store the packaging in a cool, dry place, away from sources of heat and humidity. Avoid storing your coffee in the refrigerator or freezer, as moisture and odors from other foods can affect its quality.
- Consumption: Preferably consume your coffee beans within two to three weeks after opening, ensuring the product is always enjoyed fresh.
What is the shelf life of AROMO coffees?
Our coffees are packaged to ensure maximum freshness. The specific shelf life is printed on each package, and it is important to adhere to it to fully appreciate its sensory profile.
Sustainability and Social Commitment
Does AROMO engage in sustainable practices?
Yes, AROMO is deeply committed to sustainability at all stages of production. We adopt practices such as organic soil management, water conservation, and biodiversity preservation. These initiatives aim to minimize our environmental impact and promote responsible production.
How does AROMO support coffee producers in Brazil?
AROMO values and supports local small producers by establishing partnerships that ensure fair working conditions and adequate remuneration, contributing to the sustainable development of these regions.
Purchase and Availability
Where can I buy AROMO coffees?
AROMO coffees are available for purchase on our official website.
Does AROMO offer international shipping?
Yes, we ship to various countries.
What are the delivery times?
Delivery times vary depending on the region and chosen method and are informed at the time of purchase. After order confirmation, you will receive updates on the delivery status.
Gifts and Limited Editions
Can I purchase a special AROMO gift for someone else?
Yes, AROMO offers product options and gift kits. Simply enter the recipient's name and address in the shipping information section at the time of purchase.
Does AROMO offer limited editions or special collections?
Periodically, we launch limited editions and special collections that reflect our passion for innovation and quality. Stay tuned to our communications (subscribe here to Mundo AROMO) and our website to not miss these news.
Nutritional and Dietary Information
Do AROMO coffees contain gluten or lactose?
Our coffees are composed exclusively of 100% Arabica coffee beans, with no added gluten or lactose.
Are AROMO coffees suitable for vegan diets?
Yes, our coffees are suitable for vegan diets, as they do not contain ingredients of animal origin. Always check the specifications of each product to confirm its suitability for your dietary needs.
Authenticity and Contact
How can I verify the authenticity of an AROMO product?
To ensure you are purchasing an original AROMO product, buy directly from our official website. Our packaging has security seals and batch codes that guarantee product protection.
How can I contact AROMO customer service?
We are available to answer your questions and suggestions. You can contact us via email at infoline@aromocoffee.com.